Privacy Policy

1. Introduction

Welcome to Dever Labs ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Discord bot development and hosting services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, Discord username
• Communication Data: Messages you send through our contact forms or support channels
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
• Project Information: Details about your Discord bot requirements and specifications

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Usage Data: Pages visited, time spent on pages, click-through rates
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking Technologies: Information collected through cookies and similar technologies

2.3 Discord Bot Data

For bots we develop and host:

• Server Information: Discord server IDs, channel IDs, and configuration settings
• User Interaction Data: Commands used, message content when necessary for bot functionality
• Log Data: Error logs and usage statistics for maintenance and improvement

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To develop, deploy, and maintain your Discord bots
• Customer Support: To respond to your inquiries and provide technical assistance
• Service Improvement: To analyze usage patterns and improve our services
• Communication: To send service updates, security alerts, and promotional materials (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud, unauthorized access, and other security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Cloud hosting and infrastructure
• Customer support tools
• Analytics and monitoring services

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal process
• Government investigations
• Protection of our rights and property
• Emergency situations involving personal safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption: Data transmission using SSL/TLS encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Secure Infrastructure: Industry-standard cloud hosting with robust security measures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Information: Retained while your account is active and for a reasonable period thereafter
• Bot Data: Retained for the duration of our hosting services and backups
• Communication Records: Retained for customer support and legal compliance purposes
• Analytics Data: Anonymized and aggregated data may be retained indefinitely

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing of your information
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at dever@dever.pro.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use include:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites, including Discord. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our Discord server

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: